Refund policy

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Pre-Order

Pre-Order can be canceled any time until order is shipped, for a full refund. If you receive your order and want to return or exchange, hassle free within 30 days of you receiving your order in new condition.

To be eligible for a return, your item must be unused (uncut for belt straps) and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. 
* Gift cards
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Sale items 
Only regular priced items may be returned, unfortunately sale items are final sale.


Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first contact your credit card company, as it may take some time before your refund is officially posted.
If you still have not received your refund yet, please contact us at info@lfruby.com

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it, send us an email at info@lfruby.com

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item for return, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.